FAQ:

What exactly is EXOCLOUD?

Cloud computing is a recently evolved computing terminology or metaphor based on utility and consumption of computing resources. Cloud computing involves deploying groups of remote servers and software networks that allow centralized data storage and online access to computer services or resources. Clouds can be classified as public, private or hybrid. Hybrid cloud means the ability to connect collocation, managed and/or dedicated services with cloud resources.

EXOCLOUD is a MANAGED HYBRID cloud platform that allows users to build their IT systems on a virtual environment. In this environment, the users may access their IT systems from any device anywhere with internet access. The EXOCLOUD database is not accessible by public and is fully managed by Amplus Innovations Inc., an I.T. management firm with over 18 years of experience. All access to EXOCLOUD is only granted exclusively to our clients.

How does EXOCLOUD work?

Through internet, users are able to securely login to their own virtual computers on EXOCLOUD. Because these virtual computers are initialized based on the users’ requirements, they look and operate the same way as your regular computer would. They will also retain all the applications and data before your system migration, even when you’re accessing it from different devices and different locations.

Why should I pay for cloud services? What are the benefits?

EXOCLOUD provides a lot more than just storage. It allows you to access all your files and applications from any device. It provides you a secure, reliable and affordable platform to build your I.T. system, keeps you competitive, and enables you and your business to reach new heights.

How can I get started with EXOCLOUD?

Our help desk will give you a call to understand your requirements and help complete the initial setup. We will then walk you through usage of your new system and daily operations. Our 24/7 toll-free hotline support and other service packages are also available on your demand.

How do I know my data is safe?

Every EXOCLOUD customer has their own secured login. EXOCLOUD also provides firewall to control access, mobile device management, online backup, and disaster recovery.

What the difference between EXOCLOUD and other cloud services?

At EXOCLOUD we take pride in using industry-leading venders such as Cisco, Dell, F5, and VMware to build our secured cloud hosting infrastructure. We differentiate ourselves by providing small/medium businesses with the security, reliability and performance from these enterprise-grade infrastructures which are normally exclusively used by large corporations – all in a competitive and affordable pricing. Along with Amplus Innovations’ unparalleled experience in managing I.T. services for SMBs, you can enjoy a tailored I.T. solution that fits your needs. Whether you are starting a new business or planning to expand, Amplus will make your EXOCLOUD set-up or migration cost effective and pain-free. Let us focus on managing your I.T. system so you can focus on managing your business.

How can I get a free assessment on migrating my business to EXOCLOUD?

Simply call our main line 647-947-2838 or toll-free 1-844-EXOCLOUD and press 1 to book a free assessment.

I just started my business, how can I save my I.T. costs with EXOCLOUD?

With EXOCLOUD solution, you won’t need to invest capital on servers and workstations or apply for hardware leasing. With costs lower than monthly leasing, you can enjoy our EXOCLOUD virtual computing system. On top of that, there are no on-going maintenance costs and you may be eligible for a free initial setup or migration. Don’t worry if you are not sure which solution package you need. Our I.T. specialists will help you develop a customized plan tailored to your business needs.

We are expanding our business to multiple locations. How can EXOCLOUD help us?

With EXOCLOUD you won’t need to spend any capital on new servers and workstations for your new locations and thus no need to maintain the new I.T. systems for your new locations. All the files, data, software and special applications are managed from the EXOCLOUD platform and the new platforms are on a pay-as-you-go basis. All you need to do is tell us your needs for your expansion. Likely in just a few hours, your staffs aboard can start working from their new location as long as they have internet access.

How long does it typically take to migrate an I.T. system to EXOCLOUD?

Depending on the complexity of your needs, deployment of EXOCLOUD workstations may take as quickly as 10 minutes. Setting up a new network with servers and workstations will typically complete within an hour.

Do I need to purchase multiple software licences for multiple virtual workstations?

For each of the virtual workstations, you should include a legitimate license according to the agreements of the software vendors and users. However, each user does not need other licenses on different hardware terminals or devices because the user is simply accessing through EXOCLOUD their own virtual workstation, which already has the licenses installed. For proper license arrangements, the users should refer to terms of use from the vendors.